Shipping policy

Shipping Policy

At Jollys Jewellers, we carefully package every item and aim to dispatch your order promptly and securely.

Order dispatch

We aim to dispatch orders received before 2pm the same day. Orders requiring ring resizing, alterations or customisation may take longer to prepare. Please contact us before ordering if you need your item by a particular date.

UK Standard Delivery

Standard UK delivery costs £4.99 for orders up to and including £150.

Standard UK delivery is FREE on orders over £150.

UK Next Day Delivery — £7.99

Next day delivery is available for UK orders. Delivery timing depends on when your order is dispatched, including any time needed for resizing or customisation.

Orders placed on Friday normally arrive on the next working day.

Saturday Delivery — £9.99

Saturday delivery is available for orders dispatched on Friday.

If you select Saturday delivery earlier in the week, your order will be held for Friday dispatch.

Standard International Delivery — £14.99

Worldwide delivery is available and normally takes approximately 7–10 working days after dispatch, depending on the destination.

Express International Delivery — £39.99

Express international delivery is available via FedEx and normally takes approximately 2–3 working days after dispatch, depending on the destination.

Questions about delivery

If you have any questions about delivery options, dispatch times or an existing order, please email info@jollysjewellers.com. Our team will be happy to help.