A jeweller carefully inspecting a diamond ring at a workbench

Jewellery Repair & Restoration

Jewellery repair & restoration

Expert care for the pieces that hold your story. From everyday repairs to thoughtful restoration, our in-house goldsmith is here to help.

Pricing
Quoted after assessmentWe’ll explain the proposed work and price before proceeding.
On-site
In-house goldsmith & workshopAll work is carried out on-site, meaning your jewellery is always accounted for.
Getting started
Visit us or enquire firstContact our team before sending jewellery to the workshop.
An antique-style sapphire and diamond ring on pale stone

Care that considers every detail.

Give a treasured piece a new lease of life with our tailored jewellery repair and restoration service. Our experienced onsite goldsmith works with gold, silver and platinum jewellery, from everyday repairs to more involved restoration.

  • Repair broken claws, clasps and chain links.
  • Replace missing gemstones and restore worn settings.
  • Repair or replace a ring shank where appropriate.
  • Clean and polish tarnished jewellery.
  • Onsite rhodium plating for white gold, with same-day work available where suitable.

Care starts with a closer look

Bring your item to our Mansfield shop, or contact us to arrange sending it to our workshop. Our goldsmith will examine the piece, identify the work required and explain the options before proceeding.

We will quote a price and expected timescale for the repair. Once the work is complete, we will contact you to arrange collection or delivery. Payment is made after the repair is complete and you are happy with the work.

Repairs for the pieces you treasure

From a diamond that has come out of an engagement ring to a broken bracelet clasp, each repair starts with the item itself. Our workshop can undertake work ranging from repairing a single chain link to re-shanking a ring.

We can also help with watch repair enquiries. Internal watch servicing and repairs may be carried out offsite, and we can provide a quotation before any work proceeds.

For an item that mainly needs its shine restored, explore our jewellery cleaning and polishing service. We can advise which service is appropriate after assessing your piece.

PERSONAL SERVICE

From your hands to ours.

  1. We assess

    Our goldsmith examines your jewellery and explains the work required.

  2. You approve

    We provide a quotation and expected timescale before the work begins.

  3. We restore

    Your piece is repaired with care, ready for collection or delivery once complete.

Our in-house goldsmith

Experienced hands. Considered care.

Our experienced onsite goldsmith works with gold, silver and platinum, from repairing a single chain link to restoring a worn ring setting.

Every repair starts with a closer look at your jewellery. We explain the proposed work, quotation and expected timescale before you decide to proceed.

Discuss your piece

Your questions

Your questions, answered

How long does a repair or restoration take?

The time depends on the work required, the workshop schedule and whether parts or gemstones need to be ordered. We aim to complete repairs within 2–3 weeks of receiving the item, while smaller jobs may take less time. We will give you a more accurate estimate when we assess your jewellery.

Do you offer a guarantee on repairs?

We offer a six-month guarantee on repair work for everyday use. If you have a concern about a repair undertaken by Jollys, get in touch with our team so we can help.

What can you repair?

We work with gold, silver and platinum jewellery, including rings, chains, bracelets, settings and clasps. We can also discuss watch repairs. The right approach depends on the condition and construction of the item, so we assess each piece before confirming the work.

Will my jewellery be polished after the repair?

Finishing is considered as part of the work on your item. For white gold jewellery, rhodium plating after a repair can restore its bright white appearance. We will explain the proposed finish when quoting for your piece.

Can I send an item to you?

We offer repairs in store and by post. Please contact us first so we can discuss the item and arrangements before you send it.

The Jollys Jewellers shopfront in Mansfield

LET’S TALK

A personal service, in Mansfield.

Bring your jewellery into our shop, or contact us to discuss your requirements before visiting or sending an item.

Jollys Jewellers
10–12 Market Place
Mansfield, Nottinghamshire
NG18 1HU