ORDER TRACKING

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

How We Process Orders

You can contact us via live chat, email, social media or over the phone. No matter what questions you may have, our team are on hand to help.
STEP 1

Order Received

Once we receive your order, we get the item out of storage to pass to our inhouse goldsmith.

STEP 2

Cleaning & Modification

We carry out any ring resizing, engraving etc and then thoroughly clean your item so it arrives in a like new state.

STEP 3

Delivery

We use a secure shipping method to get your new jewellery to you in the fastest possible time.

Get in touch with our support team

You can contact us via live chat, email, social media or over the phone. No matter what questions you may have, our team are on hand to help.

Monday to Saturday from 9am – 5pm

SEND US AN EMAIL

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CONTACT INFORMATION

10 – 12 Market Place
Mansfield
Nottinghamshire
NG18 1HU

01623 652227

We aim to answer all emails within 24 hours during opening hours.