Summary of your key legal rights
This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website or call 03454 04 05 06.
The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected life of your goods your legal rights entitle you to the following:
- up to 30 days: if your item is faulty, then you can get a refund.
- up to six months: if your faulty item can’t be repaired or replaced, then you’re entitled to a full refund, in most cases.
- up to six years: if the item can be expected to last up to six years you may be entitled to a repair or replacement, or, if that doesn’t work, some of your money back.
Whether you desire an individual vintage piece or stunning modern lines, Jollys is the place for you. Jollys are established throughout the East Midlands, with jewellery shops in Nottingham, Ilkeston and our head office in Mansfield.
Dear Valued Customers
As per the request of the government to help stop the spread of COVID-19, our retail stores we will be closed until further notice.
To any customers with a pawnbroking or buyback agreement, we will be freezing all contracts, and no expired goods will be moved on for the duration of the national lockdown however we are still open for emergency loans.
Again, all pawns and buybacks are SAFE and will remain stored with us until we are able to trade again.
If you need to contact us with an enquiry, please use any of the following methods:
Tel: 07597 395361
Social Media: Message us via our Facebook page.
We wish you all the best of luck in these challenging times, please stay safe, and we look forward to seeing you again in the near future.
Director - Jollys Mansfield Ltd